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ServiceMax

Asset-centric FSM platform for complex equipment service operations; deep Salesforce integration

Boston, USA (part of PTC) Canadian presence
Project Management Software Field Service

Overview

ServiceMax, part of PTC, is a leading cloud-based field service management (FSM) platform designed for asset-centric service operations. It improves technician productivity, streamlines service workflows, maximizes equipment uptime, and supports proactive maintenance strategies. ServiceMax is built for complex, equipment-centric service environments and integrates deeply with Salesforce and enterprise systems. Large security integrators with recurring service contract obligations use ServiceMax to manage scheduled preventive maintenance, corrective work orders, warranty tracking, and field technician dispatch for security system installed bases.

Capabilities

field service managementasset managementwork orderspreventive maintenancetechnician dispatchSalesforce

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